I’ve just had my first absolutely awesome experience with the Nikon USA repair department (all previous ones having been abysmal). They did a bang up job (for a price!) of bringing my many times dropped 70-200mm VR (V1.0) lens back to spec. And the proof is in the images!
This was shot with the 70-200mm, a TC14E, and a crappy Tamron 2x extender, on a D7100 (for a grand total of 840mm equivalent in 35mm) and it STILL looks good (in my opinion)
I’ve never personally sent a lens in for repair to Nikon–only bodies. And we all know how bad that went!
So with my first decent Nikon repair in hand, I was surprised to read this article by the venerable Roger Cicala over at Imaging Resource: http://www.imaging-resource.com/news/2013/11/14/inspecting-an-in-spec-lens-what-does-it-mean-and-could-factory-service-be
Perhaps I got lucky? Or they do a bang up job when it’s on my dime? Or maybe Nikon actually has some good test gear for lenses, but not bodies? Time will tell, since I still need to send my 17-55mm lens in!